Cookie Policy
Contents
- Who we are
- Definitions
- Our cookie policy
- What are cookies
- How we use cookies
- First party cookies
- Third party cookies
- Controlling your cookies
1. Who we are
Vodafone Group Plc are the controller of your personal information. Our registered office is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We are registered in England under company number 1833679. We are also registered with the Information Commissioner’s Office (ICO), registration number Z8088474.
2. Definitions
In the following privacy policy “we/us” means Vodafone Group Plc; “third party” means someone who is not you or us; and “Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital.
3. Our cookie policy
This cookie policy applies for cookies described below which may be placed when you visit different pages on the www.change-the-face.com/ and www.vodafone.com domain. For example some may be set when you first visit www.vodafone.com and then additional cookies may be placed when you move around the website to subdomains for example www.vodafone.com/business.
This cookie policy does not apply to subdomains of www.vodafone.com that contain its own cookie policy.
In this cookie policy we explain what cookies are, how we use them and how you can manage them for both our site and other websites you might use.
4. What are cookies
Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you’ve used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org. (Please note: This link opens a new window or browser tab).
5. How we use cookies
We use cookies to make our website work, or work more efficiently. We also use cookies to track what you’ve done on the site so we can understand what you like and use or don’t like and don’t use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers’ interests and needs.
Our cookies don’t hold personal information such as your name. They simply let us find information once you’re logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.
To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we’re always monitoring and improving how we protect it.
We’ve put our cookies into the following categories, to make it easier for you to understand why we need them:
- Strictly necessary – these are used to help make our website work efficiently;
- Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages;
- Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features; and
- Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you’ve reached our website. We can also use cookies to identify the parts of the website you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.
6. First Party Cookies
First party cookies originate from the same domain as the website you’re currently visiting (in this case, change-the-face.com).
7. Third party cookies
Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company’s website – like our Facebook or Twitter account, or a video from our YouTube page.
So, when you ‘Like’ or ‘Tweet’ an item from our website, these sites may sometimes put cookies on your computer. We don’t control how they use their cookies, so we suggest you check their website to see how they’re using them and how you can manage them.
Affiliates of the Vodafone Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Vodafone Group companies that may be of interest to you. Details of these affiliates – and how to opt-out – are included in the table.
Third parties that may put cookies on our website are
| Where it appears | What it’s called | What it’s used for | Type |
| nr-data.net | JSESSIONID | Cookie set by New Relic: provides a platform for monitoring the performance of web and mobile applications. | 2 |
| mc.yandex.ru | yabs-sid | Analytics cookie used to understand how a visitor uses a website, which are the popular pages, which have issues etc. | 2 |
| nebula-cdn.kampyle.com | kampyle_userid | Medallia website survey/feedback tool cookie. | 2 |
| nebula-cdn.kampyle.com | kampyleUserSessionsCount | Medallia website survey/feedback tool cookie. | 2 |
| swiftype.com | __st_user_uuid | Cookie used for website search. | 2 |
| chatlingual.com | vodafoneciot.connect.cid | ChatLingual cookie: lets support agents communicate instantly with customers in any language. | 2 |
| boldchat.com | bc-visit-id | Cookie set by the BoldChat live chat service. | 3 |
| vodafone.de | umdid | Functional cookie for identification of a user’s device. | 3 |
| boldchat.com | bc-visitor-id | Cookie set by the BoldChat live chat service. | 3 |
| boldchat.com | bc.visitor_token | Cookie set by the BoldChat live chat service. | 3 |
| highcharts.com | __cfduid | Cookie used to set a visitor id for CloudFlare to help speed up page load times. However it is set by Highcharts which is used to set-up interactive charts on web pages. | 3 |
| js-cdn. dynatrace.com |
dtCookie | This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. | 3 |
| fullstory.com | dtPC | Dynatrace web analytics/performance cookie. | 3 |
| tags.tiqcdn.com | VF-SID | Cookie set by the SMAPI web performance monitoring tool. | 3 |
| tags.tiqcdn.com | dtPC | Dynatrace web analytics/performance cookie. | 3 |
| scripts.demand base.com |
dtPC | Dynatrace web analytics/performance cookie. | 3 |
| js-cdn.dynatrace.com | dtLatC | Dynatrace web analytics/performance cookie. | 3 |
| js-cdn.dynatrace.com | rxvt | Dynatrace web analytics/performance cookie. | 3 |
| script.hotjar.com | _hjCachedUserAttributes | Cookie used by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. | 3 |
| d2oh4tlt9mrke9. cloudfront.net |
sc.ASP.NET_SESSIONID | Session recording analytics cookie. | 3 |
| az416426.vo. msecnd.net |
ai_user | Azure Application Insights cookie used for user tracking. | 3 |
| script.crazyegg.com | dtPC | Dynatrace web analytics/performance cookie. | 3 |
| d2oh4tlt9mrke9. cloudfront.net |
SessionCamTestCookie | Session recording analytics cookie. | 3 |
| az416426.vo. msecnd.net |
ai_session | Azure Application Insights cookie used for session tracking. | 3 |
| vodafone.es | womtp_a2bc | Walmeric phone call management tool analytics cookie. | 3 |
| tags.tiqcdn.com | VF-OPT | Cookie set by the SMAPI web performance monitoring tool. | 3 |
| thomsonreuters corporategroupweb. d2.sc.omtrdc.net |
s_vi | Adobe Analytics cookie used to store the Adobe Visitor ID: set by Thomson Reuters. | 3 |
| tags.tiqcdn.com | rxvt | Dynatrace web analytics/performance cookie. | 3 |
| js-cdn.dynatrace.com | dtPC | Dynatrace web analytics/performance cookie. | 3 |
| fullstory.com | rxvt | Fullstory cookie used to analyse the visitor browsing experience to help identify issues. | 3 |
| script.crazyegg.com | rxvt | Used by the CrazyEgg analytics tool to understand how visitors interact with a website. | 3 |
| js-cdn.dynatrace.com | rxVisitor | Dynatrace web analytics/performance cookie. | 3 |
| vodafone.co.uk | dtCookie | Dynatrace web analytics/performance cookie. | 3 |
| js-cdn.dynatrace.com | dtSa | Dynatrace web analytics/performance cookie. The dtSa cookie is used to save user action names, such as Click on Login across different pages | 3 |
| d2oh4tlt9mrke9. cloudfront.net |
sc.InTg | SessionCam web session recording analytics cookie. | 3 |
| s7.addthis.com | __atrfs | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. | 4 |
| s7.addthis.com | __atuvc | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. | 4 |
| s7.addthis.com | __atuvs | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. | 4 |
| yahoo.com | A1 | Cookie used by Yahoo for advertising. | 4 |
| yahoo.com | A1S | Cookie used by Yahoo for advertising. | 4 |
| yahoo.com | A3 | Cookie used by Yahoo for advertising. | 4 |
| atdmt.com | AA003 | Atlas Solutions (now owned by Facebook) cookie, used for tracking a user’s web activity and target adverts based on profiles generated using Facebook’s user data. | 4 |
| agkn.com | ab | Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. | 4 |
| serving-sys.com | ActivityInfo2 | Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. | 4 |
| amazon-adsystem.com | ad-id | Amazon cookie used as part of its affiliate marketing programme. | 4 |
| amazon-adsystem.com | ad-privacy | Amazon cookie used as part of its affiliate marketing programme. | 4 |
| adnxs.com | anj | AppNexus Inc. cookie used by on-line advertising technology and services. | 4 |
| atdmt.com | ATN | Atlas Solutions (now owned by Facebook) cookie, used for tracking a user’s web activity and target adverts based on profiles generated using Facebook’s user data. | 4 |
| yahoo.com | B | Cookie used by Yahoo for advertising conversion tracking. | 4 |
| linkedin.com | bcookie | LinkedIn Browser ID cookie used when sending requests to LinkedIn. | 4 |
| bluekai.com | bkdc | BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. | 4 |
| bluekai.com | bkpa | BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. | 4 |
| bluekai.com | bku | BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. | 4 |
| www.linkedin.com | bscookie | LinkedIn secure browser cookie used when sending requests to LinkedIn.
https://www.linkedin.com/legal/l/cookie-table |
4 |
| adform.net | cid | Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user. https://site.adform.com/privacy-center/adform-cookies/ | 4 |
| in.getclicky.com | cluid | Clicky cookie used to provide web analytics. | 4 |
| adform.net | CM | Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ | 4 |
| adform.net | CM14 | Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ | 4 |
| youtube.com | CONSENT | Cookie set by YouTube to allow the display of embedded videos. | 4 |
| quantserve.com | d | Quantcast cookie used for audience segmentation to provide targeted advertising services. | 4 |
| demdex.net | demdex | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. | 4 |
| demdex.net | dextp | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. | 4 |
| dpm.demdex.net | dpm | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. | 4 |
| eloqua.com | ELOQUA | Oracle cookie used for the delivery of online marketing services. | 4 |
| eloqua.com | ELQSTATUS | Oracle cookie used for the delivery of online marketing services. | 4 |
| everesttech.net | ev_sync_dd | Adobe cookie that stores information on user engagements with on-line ads. | 4 |
| everesttech.net | everest_g_v2 | Adobe cookie that stores information on user engagements with on-line ads. | 4 |
| everesttech.net | everest_session_v2 | Adobe cookie that stores information on user engagements with on-line ads. | 4 |
| serving-sys.com | eyeblaster | Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. | 4 |
| facebook.com | fr | Facebook cookie which contains a browser and user unique ID combination, used for targeted advertising. | 4 |
| youtube.com | GPS | YouTube cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location. | 4 |
| yahoo.com | GUC | Yahoo cookie used for advertising conversion tracking. | 4 |
| yandex.ru | i | Cookie set by the Russian Yandex search engine for user tracking. | 4 |
| mookie1.com | id | Cookie set by the Media Innovation Group for on-line advertising. | 4 |
| doubleclick.net | IDE | Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. | 4 |
| cdn.syndication. twimg.com |
lang | Twitter cookie used for user tracking and targeting. Helps determine the language settings of a user’s browser, to better serve relevant information in the right language. | 4 |
| linkedin.com | lang | Used by LinkedIn to set its default locale/language.https://www.linkedin.com/legal/l/cookie-table | 4 |
| ads.linkedin.com | lang | Cookie related to LinkedIn’s marketing services to gain insight into types of users on the site based on LinkedIn profile data, to improve targeting. Used to set the default locale/language. https://www.linkedin.com/legal/l/cookie-table | 4 |
| linkedin.com | lidc | Used by LinkedIn for request routing. https://www.linkedin.com/legal/l/cookie-table | 4 |
| linkedin.com | lissc | LinkedIn cookie used for authentication. | 4 |
| addthis.com | loc | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie stores the geolocation of the link’s sharer. | 4 |
| quantserve.com | mc | Quantcast cookie used for audience segmentation to provide targeted advertising services. | 4 |
| mookie1.com | mdata | Cookie set by the Media Innovation Group for on-line advertising. | 4 |
| bing.com | MUID | Cookie used by Microsoft Advertising’s click measurement processes. | 4 |
| mookie1.com | ov | Cookie set by the Media Innovation Group for on-line advertising. | 4 |
| twitter.com | personalization_id | Cookie used by Twitter for tracking and targeting. | 4 |
| eloqua.com | SAMESITESET | Oracle cookie used for the delivery of online marketing services. | 4 |
| tidaltv.com | sync-his | Cookie set by Videology for on-line advertising. | 4 |
| taboola.com | t_gid | Cookie set by Taboola to assign an unique user ID used for advertising attribution and reporting purposes. | 4 |
| taboola.com | taboola_session_id | Cookie set by Taboola to assign a temporary per session User ID for advertising attribution and reporting purposes. | 4 |
| adsrvr.org | TDCPM | Cookie set by TheTradeDesk ad serving platform. | 4 |
| adsrvr.org | TDID | Cookie set by TheTradeDesk ad serving platform. | 4 |
| doubleclick.net | test_cookie | Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. | 4 |
| tidaltv.com | tidal_ttid | Cookie set by Videology for on-line advertising. | 4 |
| agkn.com | u | Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. | 4 |
| serving-sys.com | u2 | Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. | 4 |
| criteo.com | uid | Cookie that stores an user id set by the Criteo advertising platform. | 4 |
| adform.net | uid | Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user.https://site.adform.com/privacy-center/adform-cookies/ | 4 |
| linkedin.com | UserMatchHistory | Used by LinkedIn for ad ID syncing. https://www.linkedin.com/legal/l/cookie-table | 4 |
| mathtag.com | uuid | Cookie set up MediaMath Inc. a US based digital advertising business. | 4 |
| adnxs.com | uuid2 | AppNexus Inc. cookie used by on-line advertising technology and services. | 4 |
| addthis.com | uvc | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie is used to check how often the user interacts with AddThis. | 4 |
| youtube.com | VISITOR_INFO1_LIVE | Cookie used by YouTube to store an user unique identifier to track the viewing of embedded videos. | 4 |
| w55c.net | wfivefivec | Cookie used by Dataxu for on-line advertising. | 4 |
| addthis.com | xtc | AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. | 4 |
| yandex.ru | yandexuid | Cookie set by the Russian Yandex search engine for user tracking. | 4 |
| yandex.ru | ymex | Cookie set by the Russian Yandex search engine for user tracking. | 4 |
| youtube.com | YSC | Cookie set by YouTube when displaying embedded videos. | 4 |
| vodafonecomprod. tt.omtrdc.net |
mboxPC | Adobe Target personalisation cookie. | 4 |
| cdn.taboola.com | trctestcookie | Advertising cookie delivered by Taboola. | 4 |
| server.seadform.net | cid | Adform advertising cookie. | 4 |
| m.exactag.com | exactag_new_uk | Cookie used to analyse the effectiveness of marketing campaigns. | 4 |
| scripts.demand base.com |
rxvt | Demandbase marketing cookie. | 4 |
| vodafonecomprod. tt.omtrdc.net |
mboxSession | Adobe Target personalisation cookie. | 4 |
| vodafone.co.uk | s_ecid | Adobe Experience Cloud Manager cookie set after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1st-party state and is used as a reference ID if the AMCV cookie has expired. | 4 |
| seadform.net | uid | Adform advertising cookie. | 4 |
8. Controlling your cookies
Consent Preferences – please click on the icon in the bottom left corner of your screen to manage your preferences.
You can also manage your cookie preferences in your browser;
You can control how you use cookies in your browser. If you don’t know what browser you’re using, find out by:
- PC users: Go to ‘Help’ in your browser and choosing ‘About’.
- Mac users: Click on the Apple menu and choose ‘About’.
How to check cookies are enabled for PCs
Google Chrome
- Click the menu button (three horizontal bars) at the top right of your browser window and select ’Settings’ then ‘Show advanced settings…
- Locate the ‘Privacy’ heading, and select ‘Content settings’
- Now select ‘Allow local data to be set’
Microsoft Internet Explorer 11
- Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select ‘Internet options’, then click on the ‘Privacy’ tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Settings above Medium will disable cookies
Mozilla Firefox
- Click the menu button (three horizontal bars) at the top right of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select ‘allow sites to set cookies’
How to check cookies are enabled for Macs
Safari on OX X
- Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
- Click on ‘Privacy’
- Select ‘Allow from websites I visit’
Block cookies
If you’d like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser’s respective page where you can manage your cookies and site data:
If you change your cookie settings in your browser, your experience with us won’t be tracked.
Information on controlling and deleting cookies is also available at http://allaboutcookies.org